The Salience Podcast Season 4 Episode 4 Dr Steven Shorrock
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Nov 4, 2024 Dr. Steven Shorrock, a chartered psychologist and human factors specialist, discusses the intricate relationship between human behavior and safety in high-stakes environments. He emphasizes the shift from analyzing errors to adopting a balanced view of both successes and failures. The conversation dives into the concept of 'just culture' and the complexities of neurodiversity, advocating for understanding strengths in conditions like ADHD. Shorrock also critiques conventional error analysis, proposing a new approach to understand cognitive errors in critical decision-making contexts.
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Path to Aviation Safety
- Dr. Steven Shorrock's interest in human behavior stemmed from being autistic and needing to decipher social cues.
- This led him to psychology, human factors, and eventually a PhD in aviation safety, focusing on human error.
Error Taxidermy
- Human error analysis often focuses on dissecting incidents and classifying errors, neglecting systemic factors.
- This "error taxidermy" approach overlooks the influence of context and time pressure on frontline decisions.
Unfair Causation
- "Cause" is readily applied to frontline errors, but not to systemic issues like poor maintenance or social pressures.
- This is unfair, as frontline actors have fewer options and less time, their possibilities narrowed by system design.
