Dr. Steven Shorrock, a chartered psychologist and human factors specialist, discusses the intricate relationship between human behavior and safety in high-stakes environments. He emphasizes the shift from analyzing errors to adopting a balanced view of both successes and failures. The conversation dives into the concept of 'just culture' and the complexities of neurodiversity, advocating for understanding strengths in conditions like ADHD. Shorrock also critiques conventional error analysis, proposing a new approach to understand cognitive errors in critical decision-making contexts.