On this week’s Salience Podcast, we explore the benefits and pitfalls of role clarity through the lens of the Chief of Staff. A Chief of Staff is a relatively new addition to the C-Suite, with an express function to enable the rest of the C-suite to shine. Our guest is David Hesse, who until recently was Chief of Staff at Kitman Labs. David describes how a Chief of Staff can unblock bottle necks and enable faster decision making. For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

On this week’s Salience Podcast, we explore safety through the intersection of human factors and systems.Our guest is Gareth Lock, founder of The Human Diver and bestselling author of the book Under Pressure: diving deeper with human factors. Before becoming a safety educator with a focus on diving, Gareth had a 25-year career in the RAF.As he started diving more and more, Gareth recognized he could apply what he learned in the RAF to diving. In particular, he realised that safety and performance in diving operations is all about teamwork and learning from the successes and failures that occur as part of normal diving activities.In this episode, we talk about discipline, dissent and diving deeper into teamwork.For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

On todays episode, we will be discussing what it is like to support the transformation of a 100 year-old institution with close to 100,000 employees across different countries. With me today is my friend Ian Macdonald. On top of being an amazing person to work with, Ian has over 25 years of experience in areas spanning entrepreneurship, communication, leadership development and strategy. He also has several creative specialties such as advertising, photography and design. Ian is currently part of the People Management area at Itaú Bank in Brazil where he is Head of Applied Complexity in the internal Transformation Consultancy.Ian is also a bi-lingual executive coach, consultant and facilitator in complex adaptive systems. Based physically in Brazil he has worked with a wide range of individual students, governments and corporate organisations from varying sectors and sizes in Latin America, United States, Canada, Europe and the Middle East. Ian is a digital complex facilitation wizard, and also contributed to the design and implementation of the Itaú Complexity Lab where he now works.For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

In this episode, we will be discussing what it means to facilitate strategic dialogue to work on intractable problems. With me today is practitioner of strategic dialogic methods, Marco Valente. Marco is currently a Consultant and member of the executive team at Cultivating Leadership. In this role, he is working primarily as a coach with both individuals and teams, and as a facilitator of executive teams to help them make meaning of their most pressing challenges. He uses a complexity-informed lens to tackle these challenges more effectively, and to create better team cohesion and social capital. He has also worked on multi-stakeholder dialogues with a diverse range of partners: from municipality planners across Europe, to LGBTI communities worldwide, to nanotechnology scientists at Harvard, and more. He describes his work as providing teams with formats to improve their capacity to make sense and skilfully act on complex challenges. His work is informed by complexity theories, a decade of experience in facilitation, and over five years as a university lecturer in “Leading for Sustainability”. Marco also blogs through his LinkedIn page, and his writing can be found here: https://www.linkedin.com/pulse/future-uncertain-lets-embrace-its-promise-delight-marco-valente-yeede/ For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

On this week’s Salience Podcast, we explore anthropology, sensemaking and complexity.Our guest is Ellie Snowden. For those familiar with the Cynefin framework and its developer Dave Snowden, well Ellie is his daughter. Apart from an enormous requirement for personal resilience being Dave’s daughter, Ellie has developed her own deep competency in the field of anthro-complexity and sensemaking. Ellie leads the Cynefin company's work on health and healthcare with her experience of supporting centre members in their use of SenseMaker® and surrounding methods. In this episode, we talk about the importance of narratives in expanding our world view, and how surfacing multiple voices can help cultivate culture. For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

Dr. Steven Shorrock, a chartered psychologist and human factors specialist, discusses the intricate relationship between human behavior and safety in high-stakes environments. He emphasizes the shift from analyzing errors to adopting a balanced view of both successes and failures. The conversation dives into the concept of 'just culture' and the complexities of neurodiversity, advocating for understanding strengths in conditions like ADHD. Shorrock also critiques conventional error analysis, proposing a new approach to understand cognitive errors in critical decision-making contexts.

On this episode of the Salience Podcast we return to cross-domain mapping, exploring how tactical leadership and decision-making taught in the military can be applied to start-up and scale-up challenges for business and as a way to accelerate change in frontline agencies. One of the biggest challenges for military-trained leaders is adapting to the radically different power structure of civilian organisations. For starters, command and control just doesn't work the same way.I often see veterans appointed to civilian leadership roles and the civies just don't respond at all well to being told. I've seen the opposite where veterans really do lead adaptively using a range of leadership approaches that suit the situation. So today I want to tease apart the difference that makes a difference in effective leadership and decision making through that military lens. Today's guest is Ben Ford from Mission Control.Ben is a former Royal Marine and uses what he learned in the Defence Force to help veteran entrepreneurs develop a competitive advantage in business. I first came across Ben through LinkedIn where I noticed his posts about OODA, John Boyd's Observe, Orient, Decide, Act decision-making framework and how to apply that process in tech.For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

On This episode of the Salience Podcast, we explore risk and decision-making and consider what we can learn from fatal mistakes. In a number of our interviews, we have stressed the importance of safe to fail experimentation. This is of course the preferred way to learn. However, we can also learn from critical incidents that are not fatal to us. In today's interview we discuss one such profound experience that inspires me to remember some important aspects of human factors in decision making. Today's guest is Ken Wiley. Ken is a mounting guide by training, although he is known globally as an author, an engaging public speaker, and through his company Archetypal, he is an advisory and human hazard management educator. In 2003, Ken survived an avalanche that resulted in fatal consequences for seven guided clients.In a very humble way, Ken acknowledges he was part of a professional team whose failure to communicate and work together with mutual respect resulted in the fatal avalanche. Ken has detailed the background to the tragedy in his best -selling book, Buried. I recently had the privilege of listening to Ken's story at an avalanche conference in New Zealand. There are many similarities with what we teach in Frontline Mind. So I was inspired to reach out to Ken to relay his story on the Salient's podcast and pass along some of the most important lessons to our listeners.For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

On this episode of the Salience Podcast , we are exploring feedback and feedforward in the complex space of policing and investigations. We are joined in this episode by Lou Hayes, who is a 26-year veteran Police Officer & Detective for a suburban Chicago police department. Some of his assignments have included: Patrol, Field Training Officer, Criminal Investigations, Firearms & Tactics Training Unit, Crisis Intervention Team, and SWAT. His current roles are with a regional homicide unit, with a passion for multi-agency intelligence & technology.Lou has also developed and pioneered The Illinois Model - a non-linear, problem-solving process for police officers. The model prioritizes life, Constitutional objectives, incident strategy, and tactics in rapidly changing and high-stakes circumstances. Since its development, The Illinois Model has expanded greatly to serve as a pathway to human and organizational adaptability.We chat with Lou about and feedforward loops, and how these are important when training teams and conducting investigations.http://www.theillinoismodel.com/p/what-is-illinois-model.htmlhttp://www.theillinoismodel.com/p/the-illinois-model-summary.htmlFor more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614

On This episode of the Salience Podcast, we return to our origins unpacking the patterns of behaviour of extreme high performers, learning what we can to apply in everyday life work and the rest of life. We are joined by Sara Stone. Sara is a professional sailor, and has sailed everything from dinghies to ocean racing yachts. She is currently in Barcelona preparing for the women's americas cup later this year.Our interest in Sara though is as much about her high level sailing as work experience - in a former life Sara was an epidemiologist and emergency response professional. So today I want to explore the similarities and differences between different facets of Sara’s experiences. For more information about The Salience Podcast and Frontline Mind please visit our website at https://www.frontlinemind.com/the-salience-podcast/ You can also sign up for our newsletter here https://frontlinemind.us17.list-manage.com/subscribe?u=ff181d12c77d7cea5f19a2c48&id=fd7357f614