“Co-Create Your Culture” with Heidi Manna, Chief People Officer at Jazz Pharmaceuticals
Dec 19, 2023
auto_awesome
Heidi Manna, Chief People Officer at Jazz Pharmaceuticals, discusses how to assess an organization's values in an interview, the impact of operating culture on employee experience, and the development of Jazz Pharmaceuticals' future work model 'Jazz Remix' using data and team collaboration.
Jazz Pharmaceuticals' work model, Jaz Remix, prioritizes flexibility and in-person connections to create a virtual and in-person community culture.
Heidi Manna highlights the importance of receiving honest feedback and utilizing it for personal growth and advancement in one's career.
Deep dives
Jaz Remix: A Flexible Work Model
Jazz Pharmaceuticals has implemented a work model called Jaz Remix, which allows teams to determine when it makes sense to come into the office based on a set of principles. While there is no prescribed number of days to be in the office, individuals have the flexibility to work remotely for their individual tasks. The model emphasizes the importance of in-person connections while recognizing that community culture can be created both virtually and in person. Through Jaz Remix, Jazz Pharmaceuticals has seen improved productivity, access to better talent, and a decrease in turnover.
Building a Successful HR Career
Heidi Manna, the Chief People Officer at Jazz Pharmaceuticals, discusses her career journey and the valuable lessons she learned from working at companies such as Campbell Soup and Bristol Myers-Squibb. She highlights the importance of financial stewardship and understanding the business, as well as the impact of working with great HR organizations and mentors. Heidi shares a significant turning point in her career, where she received direct and honest feedback about the need to be more strategic. This feedback led to personal growth and ultimately a promotion.
The Power of Truthful Feedback
Heidi Manna shares the importance of having truth-tellers in your career who provide honest feedback. She recalls a pivotal moment in her career when a mentor questioned her level of strategic thinking. Initially devastated, Heidi reflected on the feedback and had a candid conversation with her mentor. This led to a deeper understanding of her blind spots and an opportunity for growth. Heidi emphasizes the value of self-awareness and the willingness to cycle through emotions quickly in order to learn and improve.
Employee Experience and the Future Work Model
Heidi Manna discusses the concept of employee experience, describing it as the entirety of an individual's experience working in a company. She emphasizes the importance of culture, defined by a company's purpose and values, as well as the experience of getting work done, referred to as the operating culture. Heidi shares insights into Jazz Pharmaceuticals' future work model, Jaz Remix, which offers flexibility and balance. The model is based on principles that allow teams to decide when to come into the office and focuses on collaboration, connectivity, and creating a sense of community both virtually and in person. Feedback from employees indicates a high level of satisfaction with the model, although there is a need to enhance connectivity with cross-functional teams and provide more training on digital tools and technology.