Transforming Ancient Beauty Rituals into Modern Success
Jan 28, 2025
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Aliyah Marandiz, Founder of Sugardoh, discusses her journey from making sugaring products in her dorm room to having them in over 300 Ulta Beauty stores. She shares the challenges of scaling artisanal beauty products, navigating manufacturing hurdles, and the importance of community support. Aliyah emphasizes the shift from traditional marketing to authentic storytelling, especially through platforms like TikTok. Her reflections on the Shark Tank experience reveal the power of genuine connections and the role they play in building a successful brand.
Aliyah Marandiz transformed an ancient hair removal method into a modern, accessible product by addressing consumer needs and sensitivities.
The growth of Sugar Dough relied heavily on community support and authentic storytelling, fostering loyalty and clarity among team members.
Deep dives
Transforming Personal Needs into Consumer Products
The founder of Sugar Dough discovered the ancient hair removal method of sugaring from her Iranian grandmother and popular DIY YouTube videos. This method, which has existed since Cleopatra's time, was not consumer-friendly in the U.S. where it was primarily limited to salons or messy DIY attempts at home. Recognizing a significant opportunity for a product that bridges the gap between professional and DIY sugaring, she created Sugar Dough to cater to individuals with sensitive skin and coarse hair, making this traditional method more accessible.
Overcoming Manufacturing Challenges
Navigating the manufacturing process was a considerable hurdle for Sugar Dough, as creating a hot sugary substance for mass production involved unique challenges. After many rejections from manufacturers who only catered to professional markets, the founder finally found a manufacturer willing to produce a consumer version of her product. This partner remained integral through the early phases and eventual expansion into retail. The key to success included persistence, clear communication around product consistency, and a vision for a high-quality offering that met the needs of beginners and professionals alike.
Crafting a Relatable Brand Identity
Sugar Dough established a brand identity that resonates deeply with consumers by embodying a warm, approachable, and user-friendly persona. The founder relied on her marketing background to create a brand story that felt like a supportive friend guiding users through the hair removal process. By integrating her experiences of mentoring youth into the brand, she aimed to foster an environment that was both educational and comforting. This unique approach helped position Sugar Dough within a market where consumers typically have negative associations with hair removal.
Leveraging Community and Authentic Relationships
Building a community was essential to Sugar Dough's growth, where the founder initially enlisted the help of family and friends to pack orders and promote the product. This grassroots approach not only provided necessary support but also established a foundation of trust and shared vision among team members. The importance of open communication regarding expectations was highlighted, as some relationships had to be reevaluated to ensure clarity in professional roles. Ultimately, having a close-knit team that sees the brand's vision fosters loyalty and dedication essential for navigating the challenges of growth.
From DIY sugaring in her dorm room to landing her product in more than 300 Ulta Beauty stores, Aliyah Marandiz shares how she built Sugardoh through authentic “anti-marketing,” community support, and navigating manufacturing challenges.