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Engineering Enablement by Abi Noda
CTO buy-in, measuring sentiment, and customer focus
Nov 12, 2024
Gilad Turbahn, Head of Developer Productivity at Snowflake, and Amy Yuan, Director of Engineering, share insights on enhancing developer productivity. They highlight the critical involvement of Snowflake's CTO, whose commitment secured team buy-in for initiatives. The duo discusses transforming from a feature-driven approach to focusing on customer outcomes and the significance of collaboration between engineering and product teams. Additionally, they delve into measuring user sentiment to refine their processes, linking improvements in developer satisfaction to business impact.
58:04
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Quick takeaways
- Snowflake's leadership, particularly the CTO, plays a crucial role in prioritizing developer productivity and securing team buy-in.
- A collaborative partnership between engineering and product management is essential for identifying scalable solutions to developer pain points.
Deep dives
DXCore4 Framework Introduction
A new framework called DXCore4 has been introduced for measuring developer productivity, integrating methodologies from DORA, SPACE, and DevX. This framework emerged from extensive research and practical applications in companies like Dropbox, Etsy, and Pfizer. Its goal is to provide a comprehensive approach to productivity measurement, ensuring organizations can understand and enhance their development processes. By utilizing DXCore4, teams can gain insights that directly impact their operational effectiveness and responsiveness.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode