GALLUP® Called to Coach Leveraging Q12, Strengths for Maximum Small-Business Impact (S6E49)
Nov 20, 2018
Sue Steel, Executive Vice President of People & Culture at Nearmap and a Gallup Certified Strengths Coach, shares her journey from banking to HR. She discusses how the Gallup Q12 survey revolutionizes employee engagement through effective feedback. Sue emphasizes the importance of understanding individual strengths for enhancing team dynamics and fostering genuine relationships. She also highlights the transformative power of strengths assessments in personal growth and how coaching can improve overall team performance and culture.
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Secure Leadership Buy-In Early
- Get executive and manager buy-in early by explaining the purpose and process of engagement surveys.
- Involve Gallup experts or trusted sources to educate leadership about using Q12 effectively.
Align Vision After Survey
- After surveying, discuss results openly to identify disconnects, such as misaligned company vision.
- Use findings to create shared vision and communicate it consistently across the organization.
CEO Responds to Verbatim Feedback
- NearMap added a verbatim question to their employee engagement survey "If you were CEO for a day, what is the one thing you would change?".
- The CEO personally responds to every answer, openly sharing the feedback company-wide, boosting transparency and trust.