How to Be Awesome at Your Job

937: Speaking the Hidden Language of Connection with Charles Duhigg

Feb 19, 2024

47:28

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Pulitzer Prize-winning journalist Charles Duhigg shares secrets of powerful connections: communication styles, deep questions, workplace conflicts. Learn how to build genuine relationships through meaningful conversations and vulnerability. Explore the art of super communication and AI co-pilots in enhancing interaction skills.

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Quick takeaways

Asking deep questions fosters intimacy and connection by delving into values and personal experiences.

Recognizing and aligning responses to different types of conversations (practical, emotional, social) enhances communication.

AI technology enhances communication skills by providing support, generating deep questions, and analyzing conversations.

Deep dives

The Power of Deep Questions in Communication

Asking deep questions can create a sense of connection and intimacy in conversations. By delving into values, beliefs, and experiences, these questions invite individuals to open up and share more about themselves. This can lead to a deeper understanding and a stronger bond between people. Deep questions can be simple, such as asking someone about their favorite part of growing up in a certain place, or asking if they've always wanted to pursue their current career. These questions tap into personal experiences and allow individuals to reveal more about themselves.

Anticipating social dynamics in conversations

01:21

Understanding the Three Types of Conversations

00:35

Introduction

3min

The Art of Super Communication

12min

Building Connections through Deep Questions in Conversation

4min

Creating Genuine Connections Through Deep Conversations

19min

Learning from Mistakes and Emotional Connections Study

3min

Exploring Conversations and AI Co-Pilots

6min

Exploring Deep Questions for Meaningful Connections

2min

Charles Duhigg shares the simple secret that helps you build powerful connections with anyone.

— YOU’LL LEARN —

1) What supercommunicators know that others don’t

2) How to ask questions that deepen and enrich relationships

3) How one sentence can dramatically ease workplace conflict

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— ABOUT CHARLES —

Charles Duhigg is a Pulitzer Prize–winning investigative journalist and the author of The Power of Habit and Smarter Faster Better. A graduate of Harvard Business School and Yale College, he is a winner of the National Academies of Sciences, National Journalism, and George Polk awards. He writes for The New Yorker and other publications, was previously a senior editor at The New York Times, and occasionally hosts the podcast How To!

• Book: Supercommunicators: How to Unlock the Secret Language of Connection

• Book: The Power of Habit: Why We Do What We Do in Life and Business

• Website: CharlesDuhigg.com

• Email: charles@duhigg.com

— RESOURCES MENTIONED IN THE SHOW —

• Study: “The Experimental Genesis of Interpersonal Closeness: A Procedure and some Preliminary Findings” by Arthur Aron, et al.

• Book: A Visit from the Goon Squad by Jennifer Egan

• Book: The Varieties of Religious Experience: A Study In Human Nature by William James

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