The chapter delves into a sponsor ad for Uplift Desk and explores a favorite quote on learning from mistakes. The speakers also highlight a study on deep questions creating emotional connections and relationships.
Charles Duhigg shares the simple secret that helps you build powerful connections with anyone.
— YOU’LL LEARN —
1) What supercommunicators know that others don’t
2) How to ask questions that deepen and enrich relationships
3) How one sentence can dramatically ease workplace conflict
Charles Duhigg is a Pulitzer Prize–winning investigative journalist and the author of The Power of Habit and Smarter Faster Better. A graduate of Harvard Business School and Yale College, he is a winner of the National Academies of Sciences, National Journalism, and George Polk awards. He writes for The New Yorker and other publications, was previously a senior editor at The New York Times, and occasionally hosts the podcast How To!