The Curbsiders Teach 1: #1 Optimize your Feedback Conversations with Dr Calvin Chou
Dec 14, 2021
Join Dr. Calvin Chou, a UCSF professor and expert in relationship-centered communication, as he shares insights on enhancing feedback conversations in medical education. The discussion highlights the importance of establishing mutual goals to foster growth. Dr. Chou introduces the ARTful approach to feedback, methods to minimize bias, and the value of admitting mistakes. Listeners will enjoy a role play illustrating effective dialogue, alongside strategies for building trust and creating supportive learning environments.
AI Snips
Chapters
Books
Transcript
Episode notes
Effective Feedback Definition
- Feedback is specific, nonjudgmental info meant to improve performance.
- It works best within a trusting, goal-aligned relationship rather than judgmental critique.
Set Feedback Expectations Early
- Set expectations about feedback from the start to build trust.
- Ask learners about their goals early to align efforts and foster motivation.
Prepare Feedback Like Clinical Rounds
- Prepare feedback conversations deliberately like you would clinical encounters.
- Know learner goals ahead to direct the conversation effectively.
