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How to Be Awesome at Your Job
1035: How to Create Stronger Connections by Disagreeing Better with Bob Bordone
Feb 24, 2025
Bob Bordone, a Senior Fellow at Harvard Law School and founder of The Cambridge Negotiation Institute, discusses the art of conflict resilience. He emphasizes how embracing tough conversations can strengthen relationships. Bordone reveals three simple steps to tackle conflicts effectively and explores the emotional dynamics that influence negotiations. He also introduces concepts like the Five Fs of conflict responses and the importance of honest dialogue, encouraging listeners to view disagreements as opportunities for growth.
47:09
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Quick takeaways
- Building conflict resilience not only enhances personal growth but also strengthens interpersonal connections by encouraging authentic communication during disagreements.
- Bob Bordone's three-step framework—name, explore, and commit—helps individuals navigate conflicts effectively by understanding their emotions and perspectives.
Deep dives
Engaging Difficult Conversations
Difficult conversations can lead to self-improvement and relationship resolution. Avoiding these conflicts may seem easier, but engaging with them allows for personal growth and better emotional understanding. Bob Bourdone emphasizes the need to unpack not just the surface issues but also the underlying emotions that provoke conflict. By addressing these aspects, individuals can navigate disagreements more effectively and maintain relationships.
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