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Rosenfeld Review Podcast
Design in the Public Sector with Chelsea Mauldin, Executive Director of the Public Policy Lab
Oct 11, 2022
Chelsea Mauldin, co-founder and executive director of the Public Policy Lab, dives into the intersection of design in the public sector, the struggles her nonprofit faces versus those in the private sector, and the growth of the civic design community. She also discusses government inefficiency, the role of taxes, funding sources for not-for-profit organizations, compensating highly skilled professionals in the public sector, the importance of values, and the power of poetry.
38:39
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Quick takeaways
- Civic design focuses on partnering with people inside government to improve policy and deliver public services, dispelling misconceptions about the intentions of public servants.
- Financial decisions, such as project costs and compensation, play a significant role in public interest organizations like the Public Policy Lab, requiring transparent pay scales and costing frameworks to balance financial sustainability with their mission.
Deep dives
Role of Human-Centered Design in Civic Design
Civic design aims to use human-centered design methodologies and research to improve policy and deliver public services. The focus is on partnering with people inside government to enhance value for the citizens. Public servants are dedicated to doing good work and are genuinely committed to positive change. The cynicism surrounding their intentions is often unfounded.
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