Chelsea Mauldin
Executive Director of the Public Policy Lab and civic design leader focused on bringing human-centered design into government, known for projects like the People Say research repository and work on public-sector service design.
Best podcasts with Chelsea Mauldin
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Oct 11, 2022 • 39min
Design in the Public Sector with Chelsea Mauldin, Executive Director of the Public Policy Lab
Chelsea Mauldin, co-founder and executive director of the Public Policy Lab, dives into the intersection of design in the public sector, the struggles her nonprofit faces versus those in the private sector, and the growth of the civic design community. She also discusses government inefficiency, the role of taxes, funding sources for not-for-profit organizations, compensating highly skilled professionals in the public sector, the importance of values, and the power of poetry.
Nov 7, 2025 • 1h 2min
Design Meets Democracy 🇺🇸 with Chelsea Mauldin
Chelsea Mauldin, Executive Director of the Public Policy Lab, shares her journey from urban planning to civic design leadership. She discusses how design thinking gained traction in the U.S. government during the Obama era and the initial skepticism she faced. Chelsea emphasizes that real progress happens post-design through collaboration and implementation. She also introduces the People Say project, a public repository for civic research, and reflects on the role of AI in enhancing, not replacing, human interaction in public services.
