Troubleshooting Agile

What Your CEO Wants But Won't Tell You

4 snips
Apr 6, 2022
Discover the concept of 'Psychological Ownership' and how it fosters trust with stakeholders. Learn about the importance of clear communication and preparation in earning executive trust, drawing insightful parallels from the tech world. Dive into a fascinating M&M metaphor that illustrates attention to detail in professional settings using a heavy metal band's quirky backstage request. Enjoy some light-hearted banter about Microsoft Excel date formats and candy preferences, showcasing a blend of serious insights and fun anecdotes.
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ADVICE

Signal Intent Effectively

  • When signaling intent, anticipate potential questions and prepare a checklist.
  • This demonstrates trustworthiness and avoids micromanagement.
INSIGHT

Unspoken Leader Needs

  • Leaders desire trust but often won't explicitly express it.
  • Demonstrating trustworthiness involves anticipating questions and providing context for decisions.
ANECDOTE

Bill Gates' Spot Check

  • Joel Spolsky's experience in a product review with Bill Gates highlights the importance of anticipating detailed questions.
  • Gates's date-related question served as a spot check for Spolsky's product knowledge.
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