Product Thinking cover image

Product Thinking

Culture and Strategy, the Netflix Way with Gibson Biddle

Apr 28, 2021
Gibson Biddle, product strategy expert, discusses the importance of organizational culture and strategy with Melissa Perri. They cover delighting customers, Netflix's personalization strategy, managing product teams, and the value of building a culture where everyone understands the business context.
48:09

Podcast summary created with Snipd AI

Quick takeaways

  • Product leaders must delight customers in unique, margin-boosting ways.
  • Fostering a strong culture ensures everyone aligns on optimal business choices.

Deep dives

Giv's Journey with Product Strategy and Teaching

Giv, a product strategist, shares his rich journey working with companies like Netflix and CHAG. Joining Netflix in 2005 as VP of Product, he later became CPO at CHAG, focusing on product strategy and culture. Giv emphasizes teaching product managers worldwide, using tools like the DHM model to delight customers and enhance margins. He reflects on his flexible lifestyle centered around teaching and skiing.

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