Build a Better Agency Podcast

Ep 487: Enhancing Employee Engagement with Tessa White

9 snips
Feb 3, 2025
In this discussion, Tessa White, the Job Doctor with 25 years in HR, shares insights on modern employer-employee dynamics shaped by the pandemic. She highlights how generational differences affect workplace expectations and the importance of effective communication. Tessa also dives into strategies for fostering loyalty beyond benefits, emphasizing personalized job experiences and transparency in salary discussions. With her journey from HR to empowering individuals, she offers actionable advice for agency owners to enhance employee engagement and retention.
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ANECDOTE

Job Doctor's TikTok Rise

  • Tessa White started the Job Doctor on TikTok after retiring from HR to help employees.
  • Her posts unexpectedly went viral, gaining 10,000 followers in three days and millions later.
INSIGHT

Adversarial Employer-Employee Relations

  • Employer-employee relationships have become adversarial, especially with younger generations.
  • Poor communication and younger workers' preference to leave rather than confront worsen this divide.
ADVICE

Earn Loyalty with Career Paths

  • Start career pathing discussions on day one and clarify skill-building opportunities.
  • Share ownership or profit-sharing to create employee loyalty and align interests.
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