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Build a Better Agency Podcast
Ep 487: Enhancing Employee Engagement with Tessa White
Feb 3, 2025
In this discussion, Tessa White, the Job Doctor with 25 years in HR, shares insights on modern employer-employee dynamics shaped by the pandemic. She highlights how generational differences affect workplace expectations and the importance of effective communication. Tessa also dives into strategies for fostering loyalty beyond benefits, emphasizing personalized job experiences and transparency in salary discussions. With her journey from HR to empowering individuals, she offers actionable advice for agency owners to enhance employee engagement and retention.
54:27
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Quick takeaways
- The pandemic has shifted employee expectations, making traditional notions of loyalty obsolete among younger generations, particularly Gen Z.
- Effective communication is essential for bridging employer-employee gaps, with regular discussions about career development greatly enhancing job satisfaction.
Deep dives
The Evolving Role of Employers
Agency owners are currently facing significant challenges in understanding and connecting with a multi-generational workforce. The pandemic has altered employee expectations and workplace dynamics, leading to varied attitudes toward work among different age groups. Younger employees, particularly those from Generation Z, often exhibit a perception of work as an individual contract rather than a long-term relationship with their employer, making traditional notions of loyalty obsolete. This shift necessitates a reevaluation of employer-employee relationships, focusing on creating mutual respect and understanding to foster a more engaged and committed workforce.
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