Importance of Customer Focus and Value Delivery

Jeff Bezos, the CEO of Amazon, teaches the importance of focusing on the customer. The obsession with the customer and delivering value is what has made Amazon successful. By prioritizing the customer, many other problems in the business get solved. This lesson applies to all businesses, as customers should always be the primary focus. Additionally, decisions should be made based on the probability of regret. Many people regret not trying rather than failing, so it's important to take risks and pursue passions while there's still time.