The Diary Of A CEO with Steven Bartlett cover image

E7: Ben Francis - 25 year old CEO OF UK’s fastest growing company

The Diary Of A CEO with Steven Bartlett

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How to Make Your Decisions Based on the Probability That You'll Never Refuse

jeff basos really inspired me with is his approach to how he makes decisions. He obsesses on the customer first, and in doing so, he solves most of the other problems in his business because of that. At the end of the day, all businesses are about customers. If you're selling fashion ware or art on instagram, it's still all about your customer. His obsession for the customer and the customer experience is why amazon has one. And i've looked at myself and my own company and try to figure out how we can make our business more about the customer. The last point in my diary, and i think i've always endered on this point, is

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