Get Paid with Manny Medina

S2E17: SaaS Revenue Bloodbath Is Coming | Rob Litterst (PricingSaaS)

12 snips
Sep 5, 2025
Rob Litterst, founder of PricingSaaS and writer of the insightful newsletter Good Better Best, dives into the rocky terrain of SaaS pricing. He reveals that traditional seat-based models are becoming obsolete as the industry grapples with AI. Rob stresses the urgency of innovative pricing strategies to avoid irrelevance. Excitingly, he shares Intercom's bold move to price according to growth via AI agents rather than conventional metrics. The conversation also touches on the need for creativity in marketing during these transformational times.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ADVICE

Protect Strategic Pricing Questions

  • Ask pricing questions privately when they reveal strategy or competitive signals.
  • Use expert channels to get tailored answers without alerting competitors.
INSIGHT

Agent Pricing Isn’t Always Outcome Pricing

  • People confuse agent pricing with outcome pricing but they are distinct concepts.
  • Agents can be licensed or consumption-priced; outcomes are only one possible model.
ADVICE

Align Credits To LLM Costs

  • Price credits tied to AI compute cost to protect margins on heavy LLM usage.
  • Monitor usage closely and adjust credit costs or limits to maintain 60–80% blended margins.
Get the Snipd Podcast app to discover more snips from this episode
Get the app