Working It Why are some bosses infuriating (and others inspiring)?
29 snips
Jan 7, 2025 
Adam Galinsky, a Columbia Business School professor and author of "Inspire," dives into the intricacies of leadership. He discusses the 'leadership amplification effect' where even small comments can drastically impact morale. Galinsky explains how clear communication and thoughtful praise can inspire rather than infuriate. He also emphasizes the importance of reflection for leaders and shares negotiation strategies that foster trust. Tune in for insights on transforming common boss behaviors that drive employees crazy into practices that inspire!
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Leader Amplification Effect
- Leaders are under constant scrutiny, amplifying the impact of their words and actions.
- Casual comments can be misinterpreted as harsh criticism or disproportionate praise.
Banana Story
- Adam Galinsky recounts a story from Barry Salzberg, former CEO of Deloitte, about bananas.
- Salzberg's assistant misinterpreted his enthusiasm for a banana as a preference, leading to bananas at every meeting.
Communication Tips
- Always explain the reason for meeting requests to reduce anxiety.
- Offer praise immediately after a stressful task, but wait a day for constructive feedback.
