HBR IdeaCast One Way to Fight the Great Resignation? Re-recruit Your Current Employees
Nov 30, 2021
Debbie Cohen and Kate Roeske-Zummer, cofounders of HumanityWorks and experts in employee retention, discuss the urgent need for organizations to focus on retaining their existing workforce amid the Great Resignation. They highlight the emotional toll of employee departures on remaining staff and emphasize the idea of treating employees like customers. The duo offers practical steps for managers to appreciate their team and cultivate a positive workplace culture, ensuring sustained engagement and loyalty.
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Employee Departure Impact
- When an employee leaves, it impacts the remaining team members, creating a sense of loss and increased workload.
- This emotional reaction can be likened to a breakup, with feelings of rejection and added pressure.
Adjusting Expectations
- Adjust expectations regarding employee tenure; it's a stop on their career path, not forever.
- Employees should define their goals for their time at the company.
Attrition and Culture
- High attrition may signal cultural problems, exacerbated by the pandemic and changing work dynamics.
- People are reevaluating priorities, and companies must adapt.