Kate Roeske-Zummer

Debbie Cohen and Kate Roeske-Zummer, cofounders of HumanityWorks and experts in employee retention, discuss the urgent need for organizations to focus on retaining their existing workforce amid the Great Resignation. They highlight the emotional toll of employee departures on remaining staff and emphasize the idea of treating employees like customers. The duo offers practical steps for managers to appreciate their team and cultivate a positive workplace culture, ensuring sustained engagement and loyalty.