The Mindtools L&D Podcast

378 — Management development: Doing more with less

Jan 23, 2024

Exploring challenges of management development in a local government like London Borough of Camden, without traditional teaching. Discussion on unique obstacles, role of digital tools, and diverse manager cohorts for effective learning. Insights on content creation with chatbots and task reframing impact on behavior, topped with gratitude towards guests.

38:41

Creator website

Episode guests

Jackie Kennedy

AI Summary

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Development programs in local government face unique challenges due to diverse work contexts and limited budgets.

Management development programs in organizations can shift focus from traditional teaching methods to self-directed learning experiences for effective outcomes.

Deep dives

Challenges Faced by the L&D Team in Local Government Context

Managing learning across the entire organization, including cultural aspects, individual development, services, and profession-specific learning. The team composition of around 15 members equally divided between L&D designers, content developers, and logistical support. Serving a complex structure with 6,000 staff members and an additional 2,000 users from various sectors, making diversity a significant challenge.

Introduction

2min

Challenges of Management Development in a Complex Organization

17min

Innovative Manager Development Program at Camden

9min

Manager Cohort Diversity and Its Impact on Outcomes and Discussions

2min

Exploring Content Creation with Chatbots

6min

Task Reframing, Behavior Impact, and Gratitude towards Guests

2min

Jackie Kennedy is Learning and Development Lead at London Borough of Camden, where work contexts range from libraries and schools to waste management and social care. How do you develop managers in these diverse contexts, with a public sector budget?

In this week’s episode of The Mind Tools L&D Podcast, Jackie joins Ross Garner and Owen Ferguson to discuss:

The unique challenges faced by local government
How to develop a management development programme without providing any ‘teaching’
The role of digital in Camden’s L&D strategy.

To read more about how London Borough of Camden leverage the Mind Tools on-demand content library, see our case study.

In ‘What I Learned This Week’, Ross discussed his article for People Management, written with Gemma Towersey and our automated companion The L&D Dispatch GPT: ‘What we learned from seven years running an L&D podcast’.

Jackie discussed ‘eating the frog’.

For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Or you can email rgarner@mindtools.com

Connect with our speakers 

If you'd like to share your thoughts on this episode, connect with our speakers:

· Ross Garner

· Owen Ferguson

· Jackie Kennedy