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Lochhead on Marketing

201 Category Creation: How To Dam The Demand

May 23, 2024
Discover how to 'dam the demand' in marketing by creating new categories to dominate. Learn from tech titans like Marc Benioff and Peloton on redirecting existing consumer desire. Find out how companies across industries have successfully created new markets by utilizing this strategy.
11:42

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Quick takeaways

  • Damming demand is about redirecting existing consumer desire to carve out a new category for domination.
  • By damming demand, companies can create new space for their product or service by harnessing and redirecting existing demand.

Deep dives

Damming Existing Demand in Category Design

In the podcast, the strategy of damming existing demand to create new demand in category design is discussed. The example of Mark Benioff's approach with Salesforce.com is highlighted, where he leveraged the existing demand for CRM but redirected it towards cloud CRM by introducing a new choice and emphasizing the cloud delivery model. This strategy resulted in not only creating demand for cloud CRM but also influencing demand in other application categories towards cloud solutions.

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