Guests Han and Ash discuss the importance of learner personas in L&D strategy, debunking the notion that data segmentation alone is sufficient. They highlight the limitations of demographic data and emphasize the need to understand learner motivations. The podcast also explores the comprehensive approach to creating learner personas, including discovery interviews and quantitative data. Understanding the target audience on an individual level enhances learner engagement and outcomes.
Demographic data alone does not capture the personal motivations and goals of learners, making learner personas a crucial tool for impactful marketing and learning efforts.
By targeting the audience based on learner personas rather than relying solely on demographic data, organizations can build trust, engage learners, and have more meaningful interactions.
Deep dives
The Importance of Learner Personas
In this podcast episode, the importance of learner personas is discussed. The speaker emphasizes that simply segmenting based on demographic data, such as job titles or age, does not lead to effective learner engagement. Learner personas, on the other hand, provide a semi-fictional representation of the target audience based on qualitative and quantitative data. By creating learner personas, organizations can tailor their communication and marketing methods to address the unique wants, needs, fears, and pain points of individuals. Demographic data alone does not capture the personal motivations and goals of learners, making learner personas a crucial tool for impactful marketing and learning efforts.
Creating Learner Personas: How to Get Started
The podcast also provides insights into the process of creating learner personas. The first step is conducting a discovery phase by interviewing a segment of the target audience to understand who they are as individuals. It is important to gather a diverse range of participants, including different ages, job roles, tenures, and genders. Over time, more data can be collected to refine and adapt the learner personas. Supplementing interviews with surveys can also provide quantitative insights, although they may not capture deeper motivations. Additionally, existing data sources such as HR records and learning platforms offer valuable information to enhance the understanding of learner personas.
The Impact of Learner Personas in Marketing for Learning
The podcast concludes by highlighting the impact of using learner personas in marketing for learning. By targeting the audience based on learner personas rather than relying solely on demographic data, organizations can build trust, engage learners, and have more meaningful interactions. Learner personas enable the creation of tailored and impactful marketing campaigns that resonate with learners' intrinsic goals and motivations. This approach leads to increased learner engagement, higher completion rates, and overall progress in careers. Although developing learner personas requires upfront effort, the long-term benefits in terms of visibility, engagement, and learning outcomes make it a crucial step in effective marketing for learning.
"But we don't need personas... we just segment based on data!" *Sighhhh* This is a line that Han and Ash are quite simply bored of hearing. So in this podcast Han shares with you why you DO need learner personas, and the different impact you'll get by targeting personas vs. job titles. Enjoy! 🍍