Raj Shamani's Figuring Out

Inside Impossible Requests, Private Clubs & Billionaire Thinking | Karan Bhangay | FO447 Raj Shamani

Dec 18, 2025
Guest
Karan Bhangay
Karan Bhangay, Founder & CEO of Indulge, a luxury concierge service, shares his insights on catering to ultra-high-net-worth clients. He recounts the wildest requests he's fulfilled, like opening a closed restaurant for a birthday. Karan discusses the emotional depth of client interactions, managing everything from bespoke travel to emotional surprises. He highlights the rising demand for elite club memberships, rare experiences, and how his service differs from traditional personal assistants, focusing on the art of personalization and connection.
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INSIGHT

Money Is Not The Only Currency

  • Money alone can't buy everything; legality and access matter more than cash.
  • Karan Bhangay says his team will act as a co-pilot to make 'impossible' requests happen when legal.
ANECDOTE

Private Restaurant Takeover In Belgium

  • A South Indian actor booked an entire closed restaurant in Belgium for 30 guests by paying the weekend turnover.
  • The client loved the convenience of replicating a local experience abroad, which turned them into a lifetime customer.
ADVICE

Delegate The Small Stuff To Save Time

  • Do delegate logistics and small details if you want time back; concierge teams handle nitty-gritty tasks.
  • Karan recommends pre-planning annual desires so recurring services become habitual and effortless.
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