Building brand relationships

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(00:00) - Introduction
(03:01) - Can you do anything with money?
(04:38) - The most insane request ever fulfilled
(06:21) - What is a luxury concierge service?
(14:37) - Maximum client base
(15:34) - How Indulge started
(22:19) - Annual cost of the concierge service
(27:07) - What do the wealthy want?
(30:51) - Emotional requests
(38:15) - The Veblen effect
(43:25) - Confusion around club membership
(52:01) - The most difficult club to get into
(52:57) - Saying no to legal requests
(53:37) - How top-level people behave
(56:17) - The rarest luxury experience in the world
(01:01:36) - The experience Raj wants to do
(01:02:55) - What money cannot buy
(01:05:39) - The most expensive experience
(01:09:45) - Brunch at Mount Everest
(01:14:27) - Are wealthier people more specific or more confused?
(01:16:42) - Early days of starting Indulge
(01:20:06) - Growth after Shark Tank
(01:23:39) - Thank you for listening
(01:24:40) - BTS
(01:25:16) - Outro

In today’s episode our guest is Karan Bhangay, Founder & CEO of Indulge, a concierge service that helps people access experiences most would consider impossible.Karan takes us behind the scenes of their most iconic requests, the complexity and discretion involved in delivering true luxury, and how access, relationships, and trust define premium experiences today. This conversation offers a rare look into a world where luxury goes far beyond comfort, it’s about opening doors that usually stay closed.

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Follow Karan Bhangay here:

Instagram: https://www.instagram.com/karanbhangay

LinkedIn: https://www.linkedin.com/in/karanbhangay/

Follow Indulge here:

Instagram: https://www.instagram.com/indulge.global

LinkedIn: https://www.linkedin.com/company/indulgeglobal/

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About Raj Shamani

Raj Shamani is an Entrepreneur at heart that explains his expertise in Business Content Creation & Public Speaking. He has delivered 200+ speeches in 26+ countries. Besides that, Raj is also an Angel Investor interested in crazy minds who are creating a sensation in the Fintech, FMCG, & passion economy space.

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About Figuring Out

Figuring Out Podcast is a Candid Conversations University where Raj Shamani brings raw conversations with the Top 1% in India.