People, Process and Performance (CV Manufacturing Conference)
Nov 22, 2022
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In this podcast, guests Mike Allison and Ryan Howard discuss strategies for finding and retaining top talent in manufacturing. They also explore the importance of prioritizing employee strengths, meeting customer demands through processes, and achieving high-output results. The speakers share insights on motivation, performance, and gamification in the workplace, as well as tracking performance metrics and putting ideas into action in manufacturing.
Clear processes and consistent performance drive customer satisfaction and on-time delivery.
Creating a culture of continuous improvement and celebrating achievements sustain high performance over time.
Deep dives
Ensuring Customer Demands: Performance in Processes
To meet customer demands, the key is to focus on clear processes and consistent performance. This can be achieved through accountability and frequent communication. In order to ensure on-time delivery and quality, metrics and reports are used to track progress and identify areas for improvement. By setting specific goals for employees and regularly reviewing performance, companies can drive accountability and maintain high standards. Additionally, creating a culture of continuous improvement and celebrating achievements helps sustain performance over time. Open and honest communication with employees is crucial, as it fosters transparency and a sense of ownership in the company's success.
Out-of-the-Box Approaches to Performance and Continuous Improvement
To ensure sustained high performance and continuous improvement, companies can implement unique strategies. For instance, granting employees ownership of improvement projects and acknowledging their contributions can foster engagement and motivation. Having multiple channels for idea generation and actively implementing those ideas is also important. Celebrating successes and creating a culture that values continuous improvement can further drive performance. Moreover, leadership engagement and consistency play a vital role. Regular communication, transparency, and direct feedback with employees helps create an environment where everyone is invested in the company's success.
Importance of Communication and Teamwork
The podcast episode emphasizes the importance of effective communication and teamwork within a company. It discusses the challenges of ensuring that all employees, regardless of their roles, understand the company's goals and work together towards achieving them. The speaker mentions the use of face-to-face communication, breaking down barriers, and fostering a sense of teamwork and understanding. Examples such as using high-speed voice technology instead of relying on emails, co-locating different departments for better collaboration, and implementing training programs to enhance mutual respect are highlighted.
Motivation and Gamification in the Workplace
The podcast explores the concept of motivation and gamification in the workplace, particularly in relation to different generations and their preferences. It discusses how video games provide clear goals, feedback, and a sense of accomplishment, and suggests applying this motivation to work tasks. The speaker mentions the concept of gamification, where elements of games and rewards are incorporated into work-related activities. Examples like taking pictures with completed tasks, using a color-coded whiteboard to visualize progress, and implementing incentive programs are discussed as ways to create a game-like environment in the workplace.
We believe that there are three components to running a great manufacturing company: People, process, and performance. And properly managing each of these areas will drive the success of your business. In this episode of MakingChips, we moderate a panel at the CV Manufacturing Conference with special guests Mike Allison and Ryan Howard. We cover everything from finding and retaining top talent to achieving and sustaining high-output results. Don’t miss this special edition of the MakingChips podcast!
Segments
[1:20] How MakingChips got its start
[4:28] Introducing Mike Allison and Ryan Howard
[6:42] Strategies to find, hire and retain top talent
[14:05] How manufacturing can make an impact on your family
[18:54] How to build on the strengths of your employees
[26:32] Using personality tests to identify motivations for employees
[30:46] The processes they use to meet customer’s demands
[38:50] Key characteristics of a best-in-class supplier
[42:20] What Mike and Ryan are doing differently with processes
[46:16] How to achieve and sustain high output results
[52:06] Using gamification to help motivate employees to level up
[57:53] Sharing who’s receiving rewards for excellence in manufacturing
[1:01:30] Make sure you actually implement your “open door” policy
[1:04:30] Setting the example for your employees post-Covid
[1:11:36] Where to get started with the MakingChips podcast!
Resources mentioned on this episode
Mike Allison with Power Engineering and Manufacturing