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22min chapter
People, Process and Performance (CV Manufacturing Conference)
Making Chips Podcast for Manufacturing Leaders
Meeting Customer Demands through Process and Documentation
The chapter emphasizes the importance of setting expectations and following processes to meet customer demands. It discusses the significance of documentation, data collection, and automating repeatable processes. The speakers also highlight the need for accountability and problem-solving to address quality issues and improve metrics.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode