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HBR On Strategy

Innovating Around an Existing Core Product or Service

Jul 24, 2024
Wharton professor David Robertson discusses innovating around a core product by building a family of complementary innovations. Examples include LEGO, GoPro, and CarMax. Key topics: growth strategy, leveraging customer feedback, challenges in innovation, and successful strategies by companies like Victoria's Secret and Gatorade.
25:23

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Innovative strategy involves building families of complementary innovations around core products.
  • Customer feedback can help identify anchoring products for families of complementary innovations.

Deep dives

The Third Way of Innovation

Companies like Lego, GoPro, and CarMax have utilized a strategy that involves creating families of complementary innovations around a core product/service. This innovative approach lies between disruptive and incremental strategies and enhances the value for customers by diversifying offerings.

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