Coaching for Leaders

752: How to Start the Top Job, with Scott Keller

33 snips
Oct 6, 2025
Scott Keller, a senior partner at McKinsey and bestselling author, shares insights on how new CEOs can thrive in their roles. He reveals that a staggering one-third to one-half fail within 18 months due to a mismanaged start. Scott emphasizes the importance of prioritizing the organization over personal goals, conducting broad listening tours, and communicating clearly. He discusses strategies like radical candor and intense preparation for key events, all aimed at fostering trust and effective leadership right from the beginning.
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INSIGHT

Dual Nature Of CEO Transitions

  • CEO transitions are both deep personal changes and institutional opportunities that must be managed together.
  • Treat the role as part of an ongoing institutional cycle across seasons, not just a personal upgrade.
ADVICE

Make It About The Organization

  • Guard against the reality-distorting spotlight by making your leadership about the organization, not you.
  • Ask how “we” will know we're winning rather than how “I” will be judged.
ANECDOTE

Office Change Sparked Sell Rumors

  • Josh at Etsy changed his office layout and staff immediately speculated the company was being sold.
  • The episode shows how every small action is scrutinized intensely for hidden meaning.
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