The Revenue Leadership Podcast with Kyle Norton E51: How Lightspeed Commerce Built a $1B+ Sales Engine - JD Saint-Martin, President @ Lightspeed Commerce
6 snips
Oct 30, 2025 Kyle Norton chats with JD Saint-Martin, President of Lightspeed Commerce and former founder of Chrono Golf, who scaled the company from $75M to $1.2B ARR. JD shares insights on transitioning from startup founder to leading a large public company. He emphasizes the importance of building a high-performance culture, the role of transparent hiring practices, and how to effectively manage a growing team. The discussion touches on the necessity of investing in enablement and the power of in-office collaboration to drive creativity.
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From Founder To President
- JD joined Lightspeed via Chrono Golf acquisition and went from senior director to president in a few years.
- He credits early empathy from doing every GTM role and someone at the top believing in him for the rapid rise.
Let Go Without Losing The Grind
- Scaling from a founder to a public executive requires learning to let go and trust leaders.
- JD stresses keeping a 'roll in the mud' mentality while delegating more as you scale.
Plan The Operations, Not Just The Headcount
- Invest time to understand operationalization before scaling headcount or targets.
- Map systems, ops, enablement, and data needs to avoid costly execution mistakes.
