141: Building better digital consumer experiences

Healthcare typically lags behind other industries when it comes to digital transformation. However, growing competition in the field means a solid digital consumer experience is becoming more crucial for organizations. In this episode, Rachel (Rae) Woods invites digital health experts Jordan Angers and Ty Aderhold to discuss what healthcare leaders need to consider when revamping their digital consumer strategy and how to ensure that patients who could benefit most from digital health aren’t being left behind.

You will also want to stay tuned after their conversation because Rae has analysis of the midterm elections and what the results could mean for healthcare.

Links:

• Ep. 21: Digital health and disruption in the Covid-19 era
• 2022 midterms: These healthcare initiatives passed on state ballots

As we emerge from the global pandemic, healthcare is restructuring. What decisions should you be making, and what do you need to know to make them? Explore the state of the healthcare industry and its outlook for next year by visiting advisory.com/HealthCare2023.