Profound
S4 E2 - Derek Lewis - Legacy of Quality Control Pioneers
Feb 10, 2024
A lively discussion about quality control pioneers like Walter Shewhart and W. Edwards Deming, with anecdotes, critiques, and appreciations. They explore the dynamics of recognition and credit in the field, contrasting perspectives on their contributions. Also, they discuss communication challenges in management dynamics, legacy reflections, and the contrasting mindsets of Deming and Juran.
30:18
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Quick takeaways
- Walter Shewhart's groundbreaking one-page memo revolutionized statistical process control, leading to 'the memo that changed the world'.
- Deming's inspiring leadership empowered Japanese industrialists, transforming Japan into a manufacturing powerhouse.
Deep dives
The Impactful Memo That Changed the World
The podcast discusses the significance of a one-page memo submitted by Walter Shewhart, the founder of statistical process control. The memo included a simple diagram that revolutionized statistical process control, leading to the term 'the memo that changed the world'. Despite its profound impact, there was initially a lack of recognition for this groundbreaking contribution.
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