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Deming vs. Juran: Pioneers of Quality Control
This chapter delves into the contrasting mindsets of quality control pioneers Deming and Juran, exploring Deming's systemic approach and Juran's legacy. It highlights the significant impact of these individuals on the industry, emphasizing practical factory needs and theoretical academic consulting in quality control. The chapter also focuses on Deming's influence on the Japanese industrial sector and his advocacy for worker empowerment.