

Leading in a Chaotic World
Jul 17, 2024
David C. Baker shares his decision-making framework for agency principals in chaotic times, discussing challenges like AI disruptions, remote work complexities, salary inflation, and the importance of self-awareness in leadership and decision-making. The podcast also covers topics such as navigating salary inflation, title confusion, addressing indifference, balancing financial success with impact, and making tough decisions for business growth.
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Chaotic But Not Obvious Disruption
- The current environment feels more unsettled than the clear crisis of March 2020, with ongoing fog and friction across channels.
- AI, procurement, remote work and blurred roles create constant, diffuse disruption that freezes leaders.
Start With Honest Self-Assessment
- Inventory your tendencies as a leader so you can spot how they distort decisions and resist useful ideas.
- Use self-awareness to build an "immune system" that lets the right ideas through.
Who’s Serving Whom?
- Ask whether the business serves you or you serve the business to avoid becoming trapped by growth.
- Growth can slowly flip your role until you wake up hating the work you once loved.