

Greatest Hits - The Power of Brand Leadership with Marc Speichert of Four Seasons Hotels & Resorts
Sep 12, 2024
Marc Speichert, Chief Commercial Officer at Four Seasons Hotels & Resorts, discusses the essential role of empathy in brand leadership. He emphasizes how genuine acts of kindness can elevate customer experiences. The conversation also touches on navigating professional growth and creativity in marketing roles. Susana Canelon, Director of Social Media at University of the People, shares insights on crafting relatable content that resonates with audiences. Together, they highlight the importance of authenticity and emotional intelligence in driving business success.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Intro
00:00 • 2min
Navigating Growth and Empathy in Marketing Leadership
01:44 • 13min
The Power of Empathy in Branding
14:34 • 10min
Navigating Complacency: The Leader's Challenge
24:49 • 2min
Inspiring Marketing Through Diverse Insights
26:53 • 13min
Exploring Brand Legacy and Celebrating Innovative Marketers
39:23 • 5min
The Impact of Relatable Content on Audience Engagement
44:39 • 2min
Exploring Brand Leadership in Luxury Hospitality
46:40 • 2min