Product Thinking

Episode 134: Unpacking Doodle's Growth Strategy with Stephanie Leue, Chief Product Officer at Doodle

19 snips
Aug 30, 2023
Stephanie Leue, Chief Product Officer at Doodle, shares insights on transitioning to a subscription-based model, organizational support, and the role of data in decision-making. They discuss deprecating features, connecting data to revenue, addressing declining numbers, and maintaining simplicity while growing.
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ANECDOTE

Trial-By-Fire First Day

  • Stephanie joined Doodle the day the merged platform launched and the site went down for two days.
  • The release also deprecated features and kicked off her intense onboarding and recovery work.
ANECDOTE

From Student Project To Subscription Pivot

  • Doodle began as a student-built B2C scheduling tool in Switzerland and later pursued subscriptions.
  • They merged free and paid platforms to enable seamless upgrades, triggering a large refactor project.
INSIGHT

Monetize Adjacent Capabilities First

  • Doodle monetized auxiliary products (booking page, one-on-one) while keeping core group polling usable for free.
  • They experimented with pricing and feature paywalls until they identified what users will pay for.
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