ProductLed Podcast

5 Easy-to-Implement Best Practices to Boost your SaaS Upgrades

Mar 24, 2024
Monetization expert Wes Bush shares 5 best practices for boosting free-to-paid conversion rates including sequencing, reevaluating free models, and simplifying the upgrade process. Topics cover enhancing user experience, pricing psychology, customer retention strategies, and the importance of user feedback sessions.
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ADVICE

Upgrade Sequencing

  • Optimize upgrade sequences by considering psychology.
  • Start with easy choices to encourage completion.
ANECDOTE

ChatGPT Upgrade Flow

  • ChatGPT effectively reminds users of their current plan upon upgrade.
  • It shows current features alongside the next plan's benefits.
ADVICE

Re-evaluate Free Model

  • Re-evaluate your free model if you experience high short-term churn.
  • Ensure users experience enough value to justify upgrading.
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