

180: How to Avoid a Foreign Fail | Allyson Stewart-Allen
Jan 19, 2024
Advising on international expansion, Allyson Stewart-Allen highlights the importance of understanding cultural differences and building a brand for success. Nestle's marketing strategy of creating culturally appropriate KitKat bars in different countries is discussed, along with the success of unique flavors and packaging in Japan. The significance of understanding different cultures, listening, and leveraging local knowledge is emphasized for global leadership. Balancing internal and external perspectives and the importance of customer service are also explored.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 2min
Working with Americans: Understanding and Building a Brand
01:58 • 4min
Adapting KitKat Bars to Fit Cultural Norms
05:56 • 12min
Potential Miscarriage of Justice and English Biscuits in France
18:10 • 4min
Understanding Different Cultures for Global Leadership
21:57 • 12min
The Importance of Listening and Local Adaptation
33:35 • 2min
Balancing Internal and External Perspectives
35:43 • 10min
Customer service and getting in touch with the guest
45:35 • 2min