In Their Own Words

5 Myths of Traditional Productivity: Boosting Lean with Deming (Part 1)

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Aug 12, 2024
Jacob Stoller, a Shingo prize-winning author and expert on Lean management, delves into the myths surrounding traditional productivity. He shares his evolution from sales to Lean journalism, emphasizing the human element in Lean practices. The conversation highlights the resistance organizations face when adopting these principles, particularly from management. Stoller challenges misconceptions that resource cuts equal better profits, advocating for a deeper understanding of interdependence and continuous improvement in productivity strategies.
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ANECDOTE

Stoller's Lean Journey

  • Jacob Stoller's career began in corporate sales, but his passion for dialogue led him to journalism.
  • Through journalism, he discovered Lean management around 2010, impressed by its efficiency and people-centric approach.
INSIGHT

Systems Thinking Flaw

  • Companies often view departments as independent components, assuming individual efficiency leads to overall success.
  • Deming highlights the fatal flaw in this logic: corporations are complex adaptive systems where interdependence is key.
INSIGHT

Resistance to Lean

  • Resistance to Lean adoption stems from inertia, lack of systems thinking, and a focus on short-term gains.
  • CEOs prioritize quarterly numbers over long-term productivity, hindering investment in sustainable competitive advantage.
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