366: Storyblok: Turning a CMS Prototype Into an 8-Figure SaaS - with Dominik Angerer
Sep 7, 2023
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Dominik Angerer, Co-founder and CEO of Storyblock, discusses turning a prototype CMS into an 8-figure SaaS. Topics include choosing a domain name that costs half a million dollars per year, selling to enterprise customers, the value of offering a free account for developers, collaboration with Gartner, and the challenges of focusing on one thing.
Storyblock initially struggled with focus but realized the importance of concentrating on one thing and doing it well.
Storyblock acquired customers through inbound marketing, focusing on SEO and creating relevant content to attract qualified leads.
Storyblock utilized live chat to engage with customers, gather feedback, and build relationships, making it a valuable growth channel.
Deep dives
The Journey of Storyblock CMS
Storyblock is a headless content management system (CMS) founded by Dominic Angara and Alexander. They discovered the limitations of traditional CMS platforms while working at an agency and started developing a prototype for a customizable headless CMS. Unexpectedly, the prototype gained popularity and they decided to start their own company. They initially struggled with focus but eventually realized the importance of concentrating on one thing and doing it well.
Inbound Marketing and Organic Growth
Storyblock primarily acquired customers through inbound marketing. They focused on search engine optimization (SEO) and creating relevant content that addressed customer needs. By ranking high on long-tail keywords, they attracted qualified leads and saw significant growth. They also capitalized on a freemium model, allowing users to try the product and eventually converting them into paying customers. They recently started incorporating outbound marketing strategies as well.
The Power of Live Chat and Direct Customer Interaction
Storyblock utilized a live chat feature on their website to engage with customers directly. They promptly responded to inquiries and gathered feedback, which helped them improve their product and build strong relationships with customers. The live chat proved to be a valuable growth channel, with some customers even becoming employees of Storyblock.
The Challenge of a Unique Domain Name
Storyblock faced a challenge with their domain name, as their desired domain with a typographical error was already taken. They chose to stick with the name, but the typo cost them approximately half a million dollars annually due to the need for additional paid advertisements and campaigns focused on typos to drive traffic to their website.
Lessons Learned: Focus and Directness
Storyblock learned the importance of focus and directing their efforts towards one core product rather than spreading themselves too thin. They recognized the need to build one thing exceptionally well before expanding. Additionally, the founders emphasized the value of directness in communication, asking probing questions and listening to customer feedback to continually improve their product and business.
Dominik Angerer is the co-founder and CEO of Storyblock, a headless content management system (CMS) that helps developers and marketers create better content experiences.