The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20Product: Revolut Business $1BN Revenue: Five of the Biggest Product Lessons | How Revolut Structures Product and Design Teams | How Revolut Experiments and Invests in New Product Bets | How Revolut Ships Product So Fast with James Gibson

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Sep 26, 2025
James Gibson, Head of Revolut Business, shares his journey scaling the platform to $1BN in revenue and over $33B in monthly transactions. He discusses the importance of proactive hiring practices, choosing problem-solving skills over traditional credentials. Gibson reveals how Revolut structures its product teams for speed and efficiency, including weekly product reviews to drive decision-making. He also explores balancing innovation with execution and hints at the exciting role of AI in optimizing product processes.
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ADVICE

Start With Questions And Focus

  • Ask lots of questions and focus on a small number of things to do them exceptionally well.
  • Early in your career, surround yourself with the best people to learn what good looks like.
ADVICE

Hunt For Talent Proactively

  • Recruit proactively because the best candidates often aren't looking for roles.
  • Use structured interviews focused on problem solving, product skills and culture to evaluate hires.
INSIGHT

Measure Interviewer Outcomes

  • Score interviewers by back-testing hires against performance reviews to measure hiring quality.
  • Use that data to compare interviewer effectiveness and improve your hiring funnel.
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