

"Justin, I built a SaaS!"
4 snips Jun 24, 2025
Harris Kenny, founder of App On Sync, shares his inspiring journey from corporate life to creating his own SaaS product. He discusses the personal challenges of entrepreneurship, the critical role of user engagement, and the importance of community feedback in shaping his business. Harris reflects on the trials faced during his first attempts and highlights the value of excellent customer support in a competitive market. His insights on navigating the SaaS landscape provide a roadmap for aspiring entrepreneurs.
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Harris Quits for Flexibility
- Harris Kenny quit his corporate job in 2019 to gain flexibility for family and entrepreneurship.
- He secured consulting contracts covering half his income before leaving, enabling a smoother transition.
Prioritize Action Over Learning
- After building a strong knowledge base, start testing your ideas quickly.
- Avoid overlearning; real progress comes from action and practical experimentation.
Users Avoid Logging Into New CRMs
- Many users won't log into new CRM software, preferring simple tools like spreadsheets or inbox management.
- This resistance emphasizes the need for product-led, low-friction CRM solutions.