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"Justin, I built a SaaS!"

Build Your SaaS

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Reflections on Intro CRM and SaaS Challenges

This chapter reflects on the speaker's initial attempts to build a SaaS product called Intro CRM, discussing the difficulties faced in transitioning from an agency model. Despite inspiration from industry leaders, the venture failed to attract paying customers and revealed a preference among clients for more straightforward solutions. The conversation further explores the importance of effective software communication, the role of AI in improving user experiences, and the challenges in gaining user adoption for new technology.

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