The Home Service Expert Podcast
How to Develop Mental Toughness to Edge Out The Competition
Sep 27, 2024
In this engaging discussion, Andy Elliott, the CEO and Co-founder of The Elliott Group, shares insights from his experience training 185,000 salespeople worldwide. He dives into the importance of mental toughness and leadership in fostering successful teams. Topics like innovative thinking, personal fulfillment alongside business success, and the significance of options in home services are highlighted. Elliott emphasizes accountability, the power of relationships, and ethical practices as keys to elevating both self-worth and sales performance.
59:10
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Quick takeaways
- Establishing a culture that encourages over-delivery empowers team members, enhancing their performance and positively impacting the company's growth.
- Transformative leadership is essential, as the mindset of leaders influences innovation and creates an environment where team members can excel.
Deep dives
Determining Self-Worth and Over-Delivery
Self-worth is primarily a subjective determination, but it is also influenced by market perceptions based on performance. Individuals who consistently over-deliver in their roles can often command greater compensation as their value is recognized by the market. This emphasis on over-delivery sets individuals apart from their peers, who may not exhibit the same level of commitment. By establishing a culture where team members are encouraged to deliver beyond expectations, businesses can foster a workforce that actively contributes to their growth and success.
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