Big Technology Podcast

A Dozen Grueling Years At Amazon — With Kristi Coulter

Sep 13, 2023
Kristi Coulter, a former Amazon veteran and author of "Exit Interview: The Life and Death of My Ambitious Career," shares her gripping insights on Amazon's intense culture and leadership dynamics. She discusses the paranoia that grips employees and the difficulties of career transitions within the company. Kristi reveals her personal struggles and the emotional toll of Amazon’s high-pressure environment, while candidly reflecting on what she wished she could have articulated during her departure.
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INSIGHT

Amazon's Identity

  • Amazon is now more of an amorphous organism than a structured organization.
  • It aims to create an ecosystem where customers can live entirely within.
INSIGHT

Amazon's Forward Thinking

  • Amazon's leadership thinks several steps ahead.
  • They focus on long-term goals that are not always immediately apparent to employees.
ANECDOTE

Drones on 60 Minutes

  • Coulter learned about Amazon's drone delivery program on 60 Minutes like the general public.
  • This highlights the secrecy and forward-thinking nature of Amazon's leadership.
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