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A Dozen Grueling Years At Amazon — With Kristi Coulter

Big Technology Podcast

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Navigating Amazon's Evolving Landscape

This chapter examines Amazon's strategic transformation under new leadership, focusing on logistics, innovation, and corporate culture. The discussion highlights the differences between Jeff Bezos and Andy Jassy, particularly regarding their approaches to leadership and employee motivation. Additionally, the chapter addresses challenges within the customer experience and recent allegations against Amazon that reflect on user satisfaction and company dynamics.

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