Troubleshooting Agile

Just Say No to "Need"

Oct 20, 2021
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ANECDOTE

Manager's Overuse of "Need"

  • A new manager repeatedly said "need" without explaining why, hiding the reasoning behind his requests.
  • This caused a communication breakdown and limited his team's ability to understand the goal.
INSIGHT

"Need" Masks Better Options

  • Saying "we need X" often specifies implementation rather than goals.
  • This closes off better alternatives that might achieve the ultimate outcome more effectively.
INSIGHT

"Need" Limits Creativity

  • The word "need" acts like an absolute constraint, limiting creativity and collaboration.
  • It shuts down discussion and reduces the degrees of freedom for problem solving.
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