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498. Unlocking the Art of Conversation with Alison Wood Brooks
Jan 10, 2025
In this engaging discussion, Alison Wood Brooks, a Harvard Business School professor and author of "Talk: The Science of Conversation and the Art of Being Ourselves," explores the intricacies of conversation. She emphasizes the need for better communication skills in education, the dynamics of small talk, and the importance of empathy in dialogue. Alison shares insights on crafting engaging conversations and the art of questioning, while uncovering how humor and trust shape interactions. Her tips promise to enhance both personal and professional relationships!
58:00
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Quick takeaways
- Alison Wood Brooks emphasizes the importance of incorporating conversational skills into educational curriculums to improve professional and personal communication effectiveness.
- The 'conversational compass' framework helps individuals navigate their interactions by identifying the balance between personal motives and collaborative goals.
Deep dives
The Need for Communication Skills in Professional Settings
Many believe that after years of practicing conversation from childhood, adults should be proficient communicators. However, the reality is that conversational skills remain complex and often fall short of expectations, even among those in professional environments like an MBA program. Allison Wood Brooks argues this is precisely why a course like 'Talk' is essential, as informal conversations, frequently overlooked, can often lead to misunderstandings and inefficiencies. Surprisingly, most adults, particularly business students, need guidance to navigate everyday interactions, which in turn can enhance overall productivity and relationship-building in professional settings.
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